FAQ – Everything You Need to Know About LabubuShop
How do I place an order?
Simply browse our online store, add your favorite items to the cart, and complete checkout with secure payment options (Credit Card, PayPal, Apple Pay).
What are the delivery times?
🚚 We ship within 2–3 business days, excluding weekends and public holidays.
📦 Real-time tracking will be provided once your order is dispatched.
ARE THE LABUBU FIGURES INCLUDED?
No,we do not sell or include official Labubu figures.All items in our store are custom or curated outfits designed to fit Pop Mart Labubu.Figures shown in photos are for display purposes only.
Is the website secure?
100% secure with SSL encryption. We never store your payment information.
Can I return a product?
Yes, you can return unopened items within 7 days
Please contact us first at labubushop33@gmail.com before returning.
What if my item is damaged?
Please contact us within 3 days of receiving your order, and include photos of the damage.We’ll arrange a replacement or refund as quickly as possible.
